- (888) 620 6690
- support@is2possible.com
- Home
- Video Capture & Extender Accessories
- 4K Ultra HD HDMI overIP Receiv 4K Ultra HD HDMI overIP Receiv
- Description
- Shipping & Returns
- Reviews
The GF-HDK18G-VIP-TX & RX feature maximum input resolution of 4K 60 Hz 4:4:4, and maximum output resolution of 4K 60 Hz 4:4:4. HDCP 2.3/2.2 and 1.4 are also supported. 7.1 channels of HBR (High Bit Rate) lossless and LPCM digital audio can pass through the system as well. Video, Audio, RS-232, 2-way IR, and USB can be routed independently between any Sender and Receiver unit, allowing end-users to control any of the sources and the displays within their network.
With this greatly expanded array of new cutting-edge features and performance, the new Gefen AV over IP products fully address the ever-growing needs of systems integrators. The Receiver features a built-in scaler to help optimize the image for a variety of displays and different viewing environments. It also includes a powerful video wall controller that accommodates any screen configuration up to 16×16 and provides great flexibility in sizing and manipulating live and signage content in demanding installations. Digital and analog audio break-out de-embeds audio from the video and sends it to a separate audio system, enhancing the impact of presentations. Power-over-Ethernet allows the Sender and Receiver units to be powered through a standard PoE-enabled IP network switch, without the need for external power supplies.
When used in conjunction with the GF-AVIP-MC Matrix Controller, system configuration is automated and quick. Its MFU (Mass-Firmware-Update) feature keeps the entire system up to date without the need to access and upgrade each unit separately. Enhanced network security by separating the control and AV networks is also made possible with the GF-AVIP-MC. Other control options include front panel buttons, web server interface, Telnet, UDP, and the Gefen Keyboard Switching Controller software (available for download at www. gefen.com). Gefen's Enhanced API provides added functionality and facilitates use with third party controllers. The Gefen Gen 3.0 AV over IP products have been specifically designed for use with the Gefen Syner-G™ software, available for download at www.gefen.com. The Gefen Syner-G™ Discovery and Show-Me features greatly simplify initial IP configuration.
Each cable runs from a Sender to a Receiver or from a Sender or Receiver to the network switch can be up to 100 meters (330 feet). A built-in 2-port Gigabit switch on the Receiver allows daisy-chaining of additional Receivers or other IP-enabled devices. In applications such as digital signage, where there is a need to replicate content on multiple displays, the ability to cascade Receivers removes the requirement for each cable to be run directly to the main network switch, thereby extending the range of these units far beyond the limits of a point-to- point video distribution system. The Sender and Receiver can be used as extenders in a one- to-one system, or as nodes in a virtual matrix environment where any source can be routed to any or all displays, supporting up to 39,900 Senders and a combination of over 65,000 units.
Applications include high performance AV and signage systems in sports bars, clubs, restaurants, board and huddle rooms, command and control centers, museums, airports, classrooms, auditoriums, hotels, and retail establishments.
The low-profile Sender and Receiver units are perfect for rack-mounting using Gefen's optional 19-inch vertical stack equipment rack (available separately). They can also be surface-mounted, placed on a shelf, or tucked away in the equipment closet or behind a display.
If you are dissatisfied with you purchase for any reason, you can return it to Is2possible Enterprises within 30 days of the delivery date, subject to the conditions and exclusions below. You may initiate a return request or exchange online, by phone or Live Chat.
If your original item included free items, you must return all associated items in order to receive a full refund; the retail value of any free items you keep, as well as any shipping charges, will be deducted from your refund. Is2possible Enterprises can only refund your original purchase price—shipping fees are nonrefundable.
Exceptions / non-returnable items
- Opened TVs, combos and monitors 37" and larger — original packaging cannot be unsealed.
- Opened computers and computer software — original packaging cannot be unsealed.
- Electronic software downloads
- Opened consumable items (e.g., film, tapes, paper, bulbs, CD, DVDs, ink cartridges, etc.)
- Any computers built or modified by Is2possible Enterprises to customer specifications.
- Select special-order merchandise, or any item indicated on the website as nonreturnable.
- Underwater equipment that has been submerged
- Opened or unwrapped educational tapes and books.
- Refurbished products.
Unfortunately, we cannot accept returns on sale items or gift cards.
Eligibility Conditions
Please read conditions below. If all conditions are not met, Is2possible Enterprises reserves the right to refuse the return or to charge a minimum 15% restocking fee. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals, accompanying free items and accessories. The retail value of any free items you keep will be deducted from your reimbursement total. Is2possible Enterprises can only refund the original purchase price. Shipping and handling fees are nonrefundable.
To start a return, you can contact us at support@is2possible.com. Please note that returns will need to be sent to the following address:
Harrisburg - Returns Center
1011 Rosedale Avenue
Suite 200
Middletown PA 17057
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@is2possible.com.
Damages and issues
- Defective product must be in original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received without an RA number, freight collect, not approved for return, or in any way not meeting the above criteria, will be refused.
- Return Authorization numbers are good for fourteen (14) days only. Any products returned after the expiration date will be refused.
- Is2possible Enterprises credits based on purchase price or current price, whichever is lowest.
Any deviation from return policies will result in the product being returned to you with no credit issued.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period.
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. If payment was made by check, the refund check will be issued no sooner than 10 business days after the date of purchase. Please note we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Warranties - In General
Product warranties are provided by the manufacturer. Is2possible Enterprises administers the individual manufacturer warranty, which may include returning defective products to Is2possible Enterprises, sending products to a factory authorized repair center, or factory direct returns. Is2possible Enterprises must abide by the return policies dictated by our manufacturers.